Question 1. If we cannot find the model on your website, what should we do？
Answer:
contact us via email for the information you require.
Question 2. Does Apextone offer service after sales?
Answer:
yes. we believe after sales service is very important.
Question 3. Which shipping way is available and how to track
Answer:
By sea to your nearest port
By air to your nearest airport
By express(DHL,UPS,FEDEX,TNT,EMS) to your door
When your order shipping out we will provide you a tracking number for your reference to clearly the status of the goods.
Question 4. Which payment way is workable?
Answer:
T/T , L/C, Western union, Paypal Credit card and so on
Question 5. Are your goods original?
Answer:
Most of the goods are original,like Deep Groove Ball Bearing,Tapered Roller Bearings,Inch Tapered Roller Bearings,Pillow Block Bearings,Automobile Wheel Hub Bearings,Linear Bearings,Axis,Rod End Joint Bearings,Needle Roller Bearings,Self-aligning Ball Bearings,Spherical Roller Bearings Etc.
But like Cylindrical Roller Bearings, Spherical Plain Bearings, Angular contact bearings,Thrust ball and roller bearings, rollers,machine goods are made from other cooperation manufacture.
Question 6. What is the delivery ?
Answer:
Mostly parts we have stock before you want to order with us pls email us and confirm the delivery time
and price,Usally after getting payment 2-5 working days.
|
DHL |
Around 3-5 working days |
|
Fedex |
Around 3-5 working days |
|
UPS/TNT |
Around 5-8 working days |
|
EMS |
Around 10-15 working days |
|
AIR |
Around 5-7 working days |
|
SEA |
Around 15-30 working days |
Question 7. What is the guarantee?
Answer:
We provide 1-3 years quality assurance for different products.
All should due to the parts type.
